Archive for politics

Sense in Society

I am continuously impressed by the lack of sense in society. The more I study and observe relationships, it is ever more apparent that people take decisions based on gut feelings, and pretty little else.

I am a very logical person. I act to the letter and I mean what I say. This is rarely the case. I don’t mean infrequent, but conspicuously rarely.

The infamous “Men are from Mars, Women are from Venus” sheds some light on the matter. I feel that there is a bias in that writing which tends to suggest that women are more prone to this disparate relationship between what people say and what they mean. And I don’t think that bias is justified. Men do this just as often. They simply are unaware of it, which maybe makes it even more frightening.

We are taking decisions all the time right. Be it whether we will sit up straight or slouch. Go for a cupa now or later. Wiggle your legs a bit longer or visit the bathroom right away. Whether we pass a friendly half-smile or an unfriendly half-smile as we cross a colleague. But how many of these decisions involve active thought?

I used to think that it’s almost all of them. That’s how I act. But few people I have met do that.

This is not to say that either is better than the other. That depends on the circumstances and objectives.

The effect of this becomes pronounced when it comes to empathy. I constantly listen to people repeating over and over what they have been through. People need to feel that someone appreciates what they have been through. The listeners try to understand and convey a message that they do comprehend.  And yet this rarely works. So the result is that whoever it was speaking is likely to repeat those same words and experiences with someone else, in the hope that there s/he will find refuge. It’s an endless cycle really. A cycle which leaves one a little more anxious. And with yet another unfinished issue. We carry around these unfinished issues with us and that is a burden, but that’s another issue.

The relevant point to this matter is that the listener is unable to objectively listen to what is being said. The information is given shades and colours controlled by feelings and experiences, much instead being analysed objectively based on knowledge learnt through experience.

Sensible? Objective? Logical? Concise? Precise? That’s stuff that doesn’t work with society. Two tourists killed by an abnormal wave on a cruise ship? That’s big news. That’s a big risk that many will discuss. Ten thousand dead from lung cancer resulting from cigarette smoke? What’s risky in cigarettes? Bah yes we know all about that… pull another one.

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news digest

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Mark’s rantings

The Times of Malta, Sun 25th Oct 2009

Sunday, 25th October 2009

The right to talk gibberish

Mark-Anthony, Falzon

Earlier this week, the leader of the far-right British National Party (BNP) Nick Griffin was the guest of Question Time, one of the BBC’s more hallowed shows. Many were not impressed. Even as the show was being filmed, a crowd of ‘anti-fascists’ scuffled outside with police, protesting against the BBC’s decision.

Opinion in Britain is strongly divided over whether or not far-right groups should be given airtime. The fact stands that the BNP represents scores of thousands of voters both on the British domestic and the European level, and as such qualifies for coverage according to BBC praxis.

The scrum outside the BBC studios was doubly ironic, even a tad comical. On one hand the ‘anti-fascists’, who presumably want a free and pluralistic world, bayed for the Beeb’s blood and tried to stop Griffin from taking part in the programme. The ‘fascists’, on their part, certainly no natural lovers of freedom and difference, defended their right to free speech.

Such debates are very often caught up in this logical tangle. Rephrasing the question, the reason why becomes immediately apparent: should we tolerate intolerance? It’s also a matter of some relevance to Malta, given our own ambassadors to the nutty land of xenophobia and racist thought. Not least since they can now (as of last June) claim to represent a significant chunk of the voting public.

What perhaps is the most worrying thing is that ultimately all the rumble and tumble played into Griffin’s hands. The BBC reported that over eight million people, three times the average audience, watched the show. Far-right groups know full well that there is no such thing as bad publicity.

But there are other problems. At first glance, free speech is the cornerstone of modern democratic thought and practice. The benchmark remains John Stuart Mill’s idea that “if all mankind minus one were of one opinion, and only one person were of the contrary opinion, mankind would be no more justified in silencing that one person, than he, if he had the power would be justified in silencing mankind” (On Liberty, 1859).

It was a disarmingly seductive plea for freedom of speech that subsequently shot to the top of the universal human rights chart. It’s also an idea one can scarcely disagree with – unless, it seems, one is a ‘fascist’, or an ‘anti-fascist’.

On one point, however, it gets hairy. What if the opinion of that one person were harmful? In our case, for example, Griffin could be accused of ‘inciting hatred’ towards Muslims, immigrants, and others. Should he still be given a free hand?

The problem is that ‘harm’ is not at all easy to pin down. Who is the more harmful, for instance, a far-right goon ranting against immigration or a family therapist sermonising that childcare centres harm the family? The obvious answer is that both are pretty harmful.

And yet, the former is generally despised while the latter enjoys regular messianic status on national television. Why? Because ‘harm’ – or at least ‘potential harm’ – is an elusive creature. Its definition depends very much on one’s assumptions and values. Which takes us to where we started – that it’s best to play it safe and go for general freedom of expression.

There are other aspects, perhaps more directly relevant to the case in question. One of the protesters’ drifts was that the BBC, in inviting Griffin on such a respectable show, ended up legitimising the BNP.

Yes and no. It’s definitely true that we tend to associate high-profile media productions with legitimate opinions. At the same time, being an optimist and a believer in reason, I should think it’s ultimately strength of argument that makes for legitimacy.

On this count there’s absolutely no need to gag the far right, simply because its typical litany (‘races are unequal’, ‘Hitler was nice but naughty’, ‘immigration will destroy us’, and so on) can easily be demolished in an hour’s work. It therefore makes more sense to give the far right a space contested by an intellectually well-equipped opposition, than to silence it outright.

Finally there is another, rather more sinister, danger. It can (and often does) happen that, due to legal and other limitations on free speech, far-right groups tone down their act in order to make it more acceptable. This has certainly happened with the BNP, for example, as well as with several European groups. In the case of Malta, the far right has in recent years tended to drop the jackboots and go for a ‘cleaner’ image.

The outcome is usually a disaster. As they move closer to the mainstream, far-right groups gain in ratings. Few will vote for a madman in black who says that Africans are in fact apes, but a nice-looking gentleman in a suit who says that Africans may not be up to scratch is a different prospect altogether. More ‘respectable’, much more electable, infinitely more dangerous.

There is therefore a strong case to be made for letting the far right expose itself for what it really is. The alternative’s grim. Griffin, when he took over as BNP leader in 1999, said the party had to rid itself of the ‘three H’s’ – Hitler, hard talk, and hobbyism. The plan seems to have worked. Votes in the 2005 general election were five times what they were in 2001, and the party now has two MEPs to its name.

Behold the wolf in sheep’s clothing, alias the sanitised BNP.

mafalzon@hotmail.com

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Promises Versus Obligations

Lawyers would certainly have us believe that written obligations signed with blood are much better than a promise. We’re in an age where we add DISCLAIMERS to our corporate emails. Signatures serve, I believe, only to create a false sense of security, and I will briefly dwell on the matter now.

Obligations and contractual requirements do not allow for flexibility. The person therefore cannot choose between options and resolve conflicts. A simple example. Support staff need to server two simultaneous requests with an obligation of serving within an hour. Both are not possible, and the staff can never satisfy their obligations.

Changing that to a promise, the staff can decide which request is more urgent, serve one than the other, and satisfy both promises. A promise is a voluntary action and therefore is  more powerful than an obligation. Promises are based on realisn rather than wishful thinking.

At the basis is an imperative need of documentation of intentions in order to make promises clear, repeatable, audit-able (not the detail itself, which may be wrong and becomes obsolete).

Voluntary collaboration as a basic engineering principle can be applied to create services and systems that are more robust. The idea is to create a platform to allow systems to converge to a common low point, a valley, rather than at a mountain peak.

Thanks go to cfengine.org, for their inspiring concepts.

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Terry Childs – a year after the lad refused to disclose Company passwords

Many reviews i read recently put the lad in bad light. I guess he’s doomed to follow that route because he over did it. You can’t keep from disclosing a password to a boss because you know he’ll make a mess of it and send it to people who should not have it. At best, give it to the city mayor together with a write-up of how passwords should be protected. And publish that write-up to make your boss flush and hopefully realize how daft he’s been. And stay within the law. Break rules and you lose the game. The message you wanted to make heard gets lost amongst your accusations, court hearing details and other insignificant detail.

It’s how most marital arguments end up… the woman says something nasty, the man gets angry and shouts back then bang, he loses the argument because he’s lost his temper.

This is a very good round-up, with some excellent references to other high profile suits.

http://www.pcworld.idg.com.au/article/311736/year_after_terry_childs_case_privileged_user_problem_grows

Moral of the story: Act cool, stay your temper

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Why Norway won the Eurovision 2009

I’m no music critique but i believe that a major factor in the results is not linked to music as such.

The words were dictated slowly, clearly and were quite simple to comprehend. All this made the song easy to understand. And people like what they understand (and dislike what they don’t understand).

I see this in many things. Services which are simple are used a lot, but others which are less simple are used less, irrespective of how better they are. A case in point are MSN and skype. From usage graphs I noted that 96% of all IM in our company is MSN, even though skype is far superior by having integrated calls, online history archive, superior contact management. But MSN is simple. You just click and chat. It does one thing (it says it does a lot of other things, but none of them work). So it’s preferred.

So a key aspect to any business would be – Keep It Simple, Stupid

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Education & order

I’ve noticed that, very often, the common citizen breaks the law unconsciously and out of lack of awareness.

A typical example takes the stage following a bumper-to-bumper collision. The law clearly states that in such  cases one should park to the side and take care of the necessary paperwork there, thereby avoiding further obtrusion to the flow of traffic. A very sensible law, which was never given publicity and is therefore as useless as the paper it’s written on.

On the other hand the popular ‘Min qieghed fuq ir-roundabout dejjem ghandu d-dritta’ (the right of way belongs to the car that is circling the roundabout) is well respected by the public, impressingly even by the Hard Rocks and public transport drivers. The glory of such obedience is not in any record number of fines meted out, but in a very effective advertising campaign some 5 years back.

Finally, i note that the relentless torrent of parking fines being issued have done very little to reduce the occurance of the crime, irrespective of whether such crimes are justifiable or otherwise.

And with that i come to the conclusion that education is by far a more effective tool at getting the law respected than fines or court action. Hasn’t this occurred to the politicians, or is their reasoning different than mine?

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The gift of foresight

Have you ever noticed how some projects never take off at work? They might make a lot of business sense, yet they remain grounded. Top management does not see the problem before evaluating the project benefits. And that almost invariably depends on the perceived importance of that project.

The ability, therefore, of management to foresee which projects are more critical to the business is the single most important ability. They need to be able to see through the marketing waffle being thrown at them and discern the real business value of the project.

To a certain extent, they also need to overcome their natural interests and decide from a business perspective. For example, the Financial Manager will not easily see the value of investing in enterprise wireless AP at $500/AP against off-the-shelf APs at $50/AP.

This is usually overcome by making sure that at every management level, all facets of a businesses’ divisions are well represented.

But nothing beats the gift of foresight, which can be used in any situation and without requiring much background knowledge.

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The concept behind exams

The Maltese educational system places great emphasis on annual examinations. I will not delve into the impossibility of exams to properly asses a pupil’s capabilities; i’ll leave that for another day.

Even before discussing alternative means of assessment, however, it is worth noting the sheer ridicule behind the Maltese exam preparation system.

In a nutshell, Maltese exams attempt to not see what you know, but what you do not know.

Examiners place incredibly tricky logic, play with wording, use unclear sentences and (in the case of math) funny numbers (got an integer? your math must be wrong). All this increases the likelines of mistakes, not because the pupil is not knowledgable about the subject bieng examined, but because s/he misunderstands the question or makes a numerical mistake.

The story has been on for plenty years. Every May, the month when the university entrance exams are held (called o and a levels), the local papers are flooded with frustrated parents and pupils who feel they deserved a fairer examination. Time for change? Both the government and the opposition have been saying an overhaul of the educational system is imminent. When that will happen, and how effective that will be remains to be seen.

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The benefit of focusing

Small political parties tend to have pasionate and energetic candidates. Some get elected. Others continue to churn good ideas but never quite get there. Both would have come up with solid arguments, so where’s the catch?

I’ve come to see a clear differtiating factor: focusing. It seems that human nature is tuned to amplify large changes and soften small ones. We are impressed by a party who gives 5 speeches about environmental issues, and feel that they are authorative on the matter and know what they are on about. They created a ‘flagship product’ which people can identify with. We therefore vote for them. On the other hand, we are not impressed with 10 excellent speeches ranging 10 political issues. We don’t remember what their views and in our thoughts they get swallowed by the larger political parties.

This baffles me, because clearly it requires a far greater knowledge and competence to talk about 10 different matters than to repeat the same message 5 times. But that’s how human nature works. And i’ve seen this happen in a multitude of situations.

We’d be impressed with the art possessions if shown a room with 20 art pieces, but not impressed if we see 40 art pieces in 40 rooms (i’d probably be impressed by the number of rooms in the house in the latter though).

This issue is also a common flaw amongst youth groups. They’ve got the energy to turn Earth upside down, and they almost do. But the efforts are typically widespread across a number of issues without a ‘flagship product’.

I attended a concert this weekend, organised by volunteers. There were thanks to Mr X for the lights, Mr Y for the sound, and so on, and ‘the youths for helping out in various tasks’… Being among the audience, it sounded as if Mr Y and Mr X did the real jobs, and the youths supported them. In actual fact the youths had been leading many tasks. But because they did so many things, their thanks was not so impressive.

Repetition also seems to have a high impact on humans. In an office, for example, if somebody takes an initiative and cuts some spare copies of the office door key, s/he is automatically assumed as the de-facto key administrator (given there was nobody with this responsibility).

Any why is focusing and repeating so important? I reckon it’s because humans feel comfortable in circumstances they know. The more familiar the place / argument / face is, the more comfortable we are and, in relation to politics, the more trust that we are ready to put in that person. When resources are limited, focusing on an issue and repeating arguments to the public makes the whole surrounding look familiar, and increases significantly the chance of getting the voters’ vote.

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